What you can hire me to deliver
- A task and audience map with explicit learning objectives.
- Reviewed scripts, demonstrations and supporting job aids.
- A content register with owners, source material and review triggers.
- A pilot plan and assessment method aligned to the task.
Start with the performance gap
A request for a course often arrives before anyone has agreed what the learner should do differently. A department may ask for onboarding videos when the actual issue is that the procedure changes every month, access arrives late, or managers teach conflicting versions. I start by separating a knowledge gap from a process, permissions or product problem. That makes the content brief smaller and the intended result easier to evaluate.
Choose one audience and one real task. Describe the starting situation, the decision the person must make, and the evidence that would show a successful attempt. This becomes the working objective for the module. It also tells us when a video is useful and when a checklist, searchable article or supervised exercise is the better format.
Turn expert interviews into a learning sequence
An expert can perform a task without being able to explain every judgment behind it. I use a walkthrough to identify prerequisites, routine steps, common mistakes and escalation points. The script then follows the learner’s experience rather than the structure of the department’s slide deck. Terminology is introduced before it is used, and important decisions receive an explanation rather than an unexplained click.
A learning sequence can combine a short orientation, a worked example, a practice task and a reference guide. Keeping these assets separate lets experienced employees skip the introduction while finding the job aid they need. Your subject matter expert reviews the substance before recording or production proceeds.
Have a specific workflow or content brief in mind? Send the audience, the task and your current material. I can help define the next useful scope.
Discuss learning & developmentBuild a library that can survive change
The library needs a content model, not just folders of final videos. Each item should have an audience, a task, an accountable owner, a source document and a review trigger. A change to a system screen should lead to an identifiable set of affected assets. Reusable introductions, terminology and visual conventions make updates easier without forcing every subject into an identical lesson.
I can help organize the publishing structure and supporting workflow alongside the content. That might be an existing learning platform, an internal knowledge base or a simpler collection of linked resources. The choice should fit your reporting requirements and the capacity of the team maintaining it.
Measure application as well as attendance
A completion record answers whether an assigned item was completed. It does not establish whether the employee can perform the task. For a task-based module, a suitable check might be a completed sample, a realistic decision scenario or an observation by a manager. The assessment should match the objective and use the same conditions that matter in the job.
Agree the baseline and follow-up method before production. Keep feedback about clarity separate from observed task performance, and record limitations in the available data. A small pilot can expose confusing instructions before the module reaches the full audience.
Illustrative starting engagement
Consider a team with several inconsistent versions of a customer handover procedure. An initial engagement could map the agreed process, produce one reviewed demonstration and create a handover checklist. A pilot group would try the task using those materials, while the process owner records where they still need help. This is an example scope, not a reported client result.
The handover also includes editable source files, the approved script, captions or transcript where appropriate, and a change log. Your team should know what it can update independently and which changes require subject matter review.
How delivery and scope are agreed
Start with a representative task and the people who can approve it. We agree the audience, source material, formats, review responsibilities and acceptance check before expanding production. A focused pilot makes it possible to evaluate both the content and the workflow required to use it.
Brief and source review
Confirm the task, available inputs and responsible reviewers. Separate decisions that need your approval from implementation work I can own.
One complete example
Produce a reviewable script, asset or workflow prototype. Test the important assumptions before repeating the approach across a library.
Review and pilot
Check accuracy with the source owner and usability with representative people. Record the agreed revisions and unresolved limits.
Publish and maintain
Deliver the agreed formats, editable sources and ownership notes. Define the publishing destination and the changes that trigger a review.
What shapes the quote
The quote depends on the condition of the source material, subject complexity, number of assets and languages, production method, integrations and review rounds. Specialist filming, language partners, platform licenses and external assets are itemized when needed. A target date and the review schedule are agreed after those dependencies are understood.
Implementation experience behind the service
My EverestX work spans talent and client onboarding, hiring workflows, video processing and platform performance. It gives this service an implementation perspective: I can work through the product and operational dependencies behind an explanation, as well as the content brief. That gives the content a practical connection to the systems people use at work.
Explore EverestX experience →Questions before we start
Can you work with our instructional designers?
Yes. I can support the content, technical implementation or publishing workflow around your existing learning team. The brief establishes which responsibilities I own and where your designers and subject matter experts approve the work.
Do we need an LMS before starting?
No. We can validate the content and learning task before committing to a platform. If assignment, assessment or reporting requirements call for an LMS, those requirements become part of the implementation brief.
Bring me the task you need to explain.
Send one priority learning task, who performs it, the existing material and how you currently check competence. Include the platform you use and the person who can approve the content.
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Further reading
CDC training quality resources. A resource for the subject owner’s planning and review.